I've just received a notification to my mobile number to say another account has been set up in my name , however I am not with virgin to begin with , can someone please help
Thanks for using the forums to get this unsolicited mobile account looked into, I am sorry if this has been causing some anxiety. I would be more than happy to look into this for you.
Could you post a screenshot of the text you received please so we can figure out whether it's a scam text?
I've tried to search for any recently opened accounts in your name on my side using your forum information, but nothing came back.
Thanks for coming back to me with that screenshot, I believe this may be just a scam text but lets double check 🙂
I'll send you a PM now so we can do a more in depth search.