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Aidan2
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New sim hasn't arrived

Virgin have said they've sent me a new sim, but I am yet to receive this. This is not a sim I've requested. 

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Emma_C
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Re: New sim hasn't arrived

Hi Aidan2, 

Thanks for your post and welcome to our community. 

Sorry that you've not yet had your SIM, I know you'll be keen to get it up and running. 

So I can send another one I'm going to pop you a personal message to grab some details, once this has been done the new SIM will arrive within 3-5 days and will need activating 🙂 

I look forward to hearing back from you soon. 

Emma_C - Forum Team
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