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Annapacca
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New sim but no service

I’ve just got a new sim delivered but it’s saying no service it searches but then instantly says no service. I haven’t received a message or anything to activate it? 

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Beth_G
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Re: New sim but no service

Hi Annapacca,

 

Welcome to the Community Forums and thanks for your post. I'm terribly sorry for our delayed response from here, and for the services issues you're facing with your new SIM.

 

Have you been able to get this sorted since posting? If not, can you please let me know the reason the SIM was replaced? Was this due to a fault with your old one, or something else?

 

Did any instructions come with the SIM on how to activate it?

 

Thanks,

 

Beth

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