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Kateykatey
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New phone

Ordered new phone today to be delivered  tomorrow but it says there’s extra checks to be done. What are the checks please and will the phone be coming tomorrow? 

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Forum Team
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Re: New phone

Hi Kateykatey,

 

Welcome to our Community Forum and sorry to hear that you're still waiting for an update on your new mobile phone order.

 

Orders are packed for different reasons such as waiting for more details from customers, background checks, waiting for stock information, and so on and each order is different.

 

So I can take a look at your order, I'll send you a Private Message to get more details from you, please reply back to it so I can help.

 

Thanks,

 

Lisa

 

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