Menu
Reply
  • 9
  • 0
  • 0
Tuning in
223 Views
Message 1 of 6
Flag for a moderator

New phone, old sim - how to transfer data

I've just upgraded to a shiny new Samsung S20 FE, for which I've kept my old number. As a result it doesn't come with a SIM, as I suppose I just put my old SIM in the new phone. My problem is how to transfer any data from my old phone, since I can't use SmartSwitch etc because that requires two phones and given a single SIM, I effectively only have one phone!

I was expecting a letter with instructions, as per the video, but just got a despatch note.

Am I missing something simple?

Ta

0 Kudos
Reply
  • 6.18K
  • 982
  • 1.69K
Very Insightful Person
Very Insightful Person
214 Views
Message 2 of 6
Flag for a moderator
Helpful Answer

Re: New phone, old sim - how to transfer data

As you mentioned Smart Switch I assume the other phone is Samsung.

You don't need to have a SIM in both phones.

This is what you need

https://www.samsung.com/uk/support/mobile-devices/what-is-smart-switch-and-how-do-i-use-it/

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

  • 9
  • 0
  • 0
Tuning in
210 Views
Message 3 of 6
Flag for a moderator

Re: New phone, old sim - how to transfer data

Thanks for that, but I can't see how I can open either phone without a SIM.
0 Kudos
Reply
  • 6.18K
  • 982
  • 1.69K
Very Insightful Person
Very Insightful Person
205 Views
Message 4 of 6
Flag for a moderator

Re: New phone, old sim - how to transfer data

Plug in the lead between phones and switch on and start Smart Switch. I've done 2 recently and only ever had one SIM The phones don't need access to the phone network to start copying

If you can you can always set up WiFi on the new phone if you are worried 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
  • 32.36K
  • 1.75K
  • 5.69K
Very Insightful Person
Very Insightful Person
202 Views
Message 5 of 6
Flag for a moderator

Re: New phone, old sim - how to transfer data

you do not need a sim in a phone to start it. you'll be able to connect a phone without a sim to wifi and use as normal you just won't have any mobile services

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
  • 9
  • 0
  • 0
Tuning in
162 Views
Message 6 of 6
Flag for a moderator

Re: New phone, old sim - how to transfer data

I didn't realise that, thanks. It took a while, but all seems to be working now 😊

Cheers

0 Kudos
Reply