New order parked

[Jane-W]

Hi 

First Post and first order... Order is showing as parked ordered the oppo find with Nintendo switch after searching the forum it seems there is a load of negative comments... Please advise... Order number ID:[REMOVED]

Thanks 

[MOD EDIT: Personal and private information has been removed from this post.]

[Ashleigh_C]

Hi there @Jane-W

Thank you so much for your post and welcome to our community forums! 

I am so sorry to hear that you are facing this issue! I'd be happy to take a closer look into this with you. 

I'll send you a PM now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 

Thank you.