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New order PARKED

Hi 

 

Can someone please tell me why my order says PARKED, I'm seeing a lot of negative reviews here and hope all is OK 

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Re: New order PARKED

Hi Mazza69, 

Thanks for your post and welcome to our community. 

Really sorry your order has been parked, I can appreciate you're keen to know what's going on. 

Orders can be parked when we need some further information, the information you've given us is incorrect or sometimes the credit check hasn't been passed. 

We'd usually be in touch within 48 hours to discuss further what's going on. 

If this hasn't been the case then please reply to my personal message and we'll take it from there. 

Emma_C - Forum Team
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Re: New order PARKED

My order has been parked for a week now, all details are correct so don’t see why there should be a problem. Was told someone would be in touch but still nothing 

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Re: New order PARKED

Hi Reece1875, 

Thanks for your post and welcome to our community. 

Sorry nobody has been in touch either, this isn't good. 

I need to grab some details so I'll pop you a message now and we'll take it from there

:)

Emma_C - Forum Team
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Re: New order PARKED

Very sorry for the experience Mazza69, 

Hopefully we'll have you with us in the future. 

Please let us know if you need anything else. 

Emma_C - Forum Team
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