I have just come to the end of my first VM contract and have renewed. My new contract includes a 5GB Oomph SIM for free and I received a new SIM today.
My Virgin Media shows my old contract which had a 1GB SIM for £7 per month which we never used, and a 2GB SIM for free which I did use (under the family plan).
My Virgin Mobile account still shows the old plan. How do I activate the new 5GB plan which started 2 days ago? As VM are going to start charging for the second SIM I also want to get rid of it as we've never used it so I don't want to start paying for it.