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New mobile order parked

Hello

Just tried to order an s20 mobile phone. I went throughost the whole process just to be told virgin mobile would be in touch.

I then went onto the my orders page to see if it would share anymore light on this.

It says my order is parked what does this mean? And can I find out why it's parked?

I've had virhin TV and broadband for a fairon while so they have all my details.

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Re: New mobile order parked

Good evening

Sorry to hear about your issue

A parked order could be caused by a few things down from a deeper check on your credit file or a system issue

If you private message me then I can get someone to call you I need your name address and contact number

Regards

Derrick


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