I purchased a new Virgin media sim yesterday and want to keep my existing number.
I have recieved my PAC code from my previous provider and want to register this number. In Carphone warehouse they told me to call up 789 and I did yesterday. I was told to call back tomorrow instead after a 45min wait on the phone. I tried calling again this morning and waited for an hour and have not been connected to any advisor.
Can I get help with this please? I need to switch my new virgin sim to my existing number.