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Sec
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New customer unable to sign credit agreement

I have purchased two new mobile

phone contracts today switching from

Another provider and I’m starting to think that was a mistake.

you have emailed me a link to sign the credit agreements but they don’t work,they just send me to this  random page! 

5F25B102-AD3F-41A6-92A7-D11EBD6F3D3A.png

 I spent 40 mins on the phone and spoke to two people who had no idea what I was talking about and didn’t help! Just said to check later which o have done and still the same.

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Martin_N
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Re: New customer unable to sign credit agreement

Hi Sec,

Thank you for your post and welcome to the community. 

I'm very sorry for the issue you've been having with your agreements. 

Have you been able to try this on a different device? 

And a different web browser?

^Martin

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Sec
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Re: New customer unable to sign credit agreement

I have tried the link on my iPhone and on a lap too and it doesn’t work on either.

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Sofia_B
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Re: New customer unable to sign credit agreement

Apologies about that @Sec.

 

Have you tried to open this via a computer? 

 

What browser are you using? Havre you tried an alternative browser? 

 

Thanks, 

Sofia
Forum Team



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