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BevanL
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New customer order parked - what is going on????

So I ordered new iPhone Xs Max - but order is parked - Customer service will phone you back in 24-48hours..... This was Thursday last week....

Have phone customer services TWICE now and I am no further on???

Does Anyone actually know that is going on??? or can someone help please?

Bevan

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Forum Team (Retired) David_Pn
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Re: New customer order parked - what is going on????

Hi BevanL

 

Welcome to our community forum pages and thank you for posting.

 

Sorry to hear that you have been having difficulties with your order. We appreciate that this must be frustrating. 

 

We also apologise for any return calls not taking place as agreed.

 

Has there been an update on this since your post?

David_Pn
Forum Team

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BevanL
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Re: New customer order parked - what is going on????

Yes it is all sorted but not the easiest processing of an order....

Regards,

Bevan

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Forum Team (Retired) David_Pn
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Re: New customer order parked - what is going on????

Thank you for getting back to us.

 

We are pleased to hear that this is now resolved.

 

Our apologies again for any disappointing experience. 

David_Pn
Forum Team

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