So I ordered new iPhone Xs Max - but order is parked - Customer service will phone you back in 24-48hours..... This was Thursday last week....
Have phone customer services TWICE now and I am no further on???
Does Anyone actually know that is going on??? or can someone help please?
Welcome to our community forum pages and thank you for posting.
Sorry to hear that you have been having difficulties with your order. We appreciate that this must be frustrating.
We also apologise for any return calls not taking place as agreed.
Has there been an update on this since your post?
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Yes it is all sorted but not the easiest processing of an order....
Thank you for getting back to us.
We are pleased to hear that this is now resolved.
Our apologies again for any disappointing experience.