on 05-08-2022 08:48
Hi, I have recently switched to Virgin mobile. I noticed I couldn't access reddit.com, and found by googling that I needed to deactivate parental controls to do this.
I have tried to do this on multiple occasions yesterday and today but it gives me an error message saying to please try again later. Could someone please fix this problem for me - I found a forum post about this where a customer representative got in touch with OP to fix it.
on 05-08-2022 19:47
Thank you for your post and welcome to the community.
I'm very sorry for any issues you've had with deactivating parental control.
I am more than happy to look into this for you.
I will private message you now to confirm some of your details.
on 08-08-2022 12:25
Thank you for chatting with me over Private Message l8pk.
I'm glad we were able to get that deactivated for you.