Virgin Media Community

[Deanodiff69]

Morning

i took out a new contract on Saturday and when I did approved all documentation and it said delivery on Monday ….is something wrong as heard nothing via email or text

thanks Dean

[Lee_R]

Hi @Deanodiff69, thanks for posting and welcome back to our community.

Sorry to hear you've not had an update regarding your delivery and new deal. I am also sorry for any concern this may be causing you. As it sounds as though you've been unable to gain any information on the orders and appointments section of your online account, I would like to take a look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R