Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
248 Views
Message 1 of 6
Flag for a moderator

New SimCard

I received an email on 7th May saying my Sim is on its way. It still hasnt arrived and tomorrow will be day 7. Is this indicatitive of Virgin media and have I made a mistake by joining?

0 Kudos
Reply
Highlighted
  • 1.53K
  • 67
  • 134
Forum Team
Forum Team
199 Views
Message 2 of 6
Flag for a moderator

Re: New SimCard

Hello BhoySweeney

 

Thank you for raising this via the forums and welcome to the community.

 

Can you confirm if this was a mobile/SIM only order or was this part of a Virgin Media package?

 

Looking forward to hearing back from you.

 

Rob

0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
166 Views
Message 3 of 6
Flag for a moderator

Re: New SimCard

I spole with somebody today who assured me the card had been ordered for my address. She has re-ordered another one which I am hoping (but not expecting) arrives before my contract with my current provider runs out on Monday.

0 Kudos
Reply
Highlighted
  • 2.23K
  • 124
  • 215
Forum Team
Forum Team
148 Views
Message 4 of 6
Flag for a moderator

Re: New SimCard

Please keep us updated on the SIM card and fingers crossed it gets there before you're cut off with the old provider.

 

Regards,

 

Lisa

0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
116 Views
Message 5 of 6
Flag for a moderator

Re: New SimCard

Hello Lisa,

The original SimCard arrived today.

0 Kudos
Reply
Highlighted
  • 2.04K
  • 109
  • 277
Forum Team
Forum Team
79 Views
Message 6 of 6
Flag for a moderator

Re: New SimCard

Thanks for the update @BhoySweeney, apologies for the initial delay.

 

Please let us know if there's anything else you need help with?

 

Tom