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New Sim

Thanks for the quick reply. The phone I use and tried the new sim in is locked to Virgin. There is no unlock sim code or any code on the letter I received with the card. I tried the new sim in an unlocked phone and it worked no problem. When I tried it back in the phone I use it still has the Invalid Sim on it. How can I get it to work in my Phone locked to Virgin?  Thanks For Your Help.

 

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