Since installing the replacement Sim Virgin sent me, apparently to resolve issues i had in Guernsey that I wasnt aware I'd had, my battery life has gone from a couple of days to just over 12 hours. There have been no other changes to the phone so the Sim card is the only suspect. Other symptoms include frequently getting msg emergency calls only, refreshing sim data, no service selected network (virgin) not available, tho it appears if i manually scan for networks, registering on the network takes a long time, sometimes works, sometimes says your sim card does not allow a connection to this network . Sim status shows signal strength -113dbm 0 asu. Phone is a Galaxy S6 edge.
I suspect the sim is bad, can i get a replacement please
The phone keeps dropping signal the issues with SIM cards seem to be a real problem for a lot on this forum. Virgin need to take notice that it is not an isolated case but involve a number of us who have recently had a new SIM .