I have received a new sim for my wife's Nokia PAYG phone. It asks for an unlocking code but will not accept the one supplied on the letter with the Sim. I have sent the online Mobile Unlock Code request, as the letter says, twice and on that page it says I will get the code within 72 hours. I haven't had anything. Tried phoning Virgin but lost the will to hang on the phone long enough to speak to someone. Pretty frustrating.
Thanks for joining me in an Private Message @judybr and thanks for letting me know that the unlock code worked. To confirm, there are different unlock codes for different handsets and I'm happy to have helped find yours.
Please pop back if there are anything else we can help you with.