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New Sim, Old Doro, won't text

I changed the Sim as requested in my Doro PhoneEasy410.

I can make and receive calls, receive texts, but cannot send texts or delete them. I have been through the help screens, including doing a reset, this problem remains.

Any way of curing this?

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Re: New Sim, Old Doro, won't text

Hi Dazyellow3,

 

Thanks for your post and for reaching out to the community forums. Apologies for the delayed response, have you been able to get things sorted with your Doro phone? If not, are you able to try sending SMS from a different handset to see if the error still occurs?

 

Cheers,

Corey C

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Re: New Sim, Old Doro, won't text

Thanks for your interest

No not sorted, yours is the first response

The SIM in the doro will not fit the only other handset we have, or vice versa

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Re: New Sim, Old Doro, won't text

Thanks for your reply, olddoro,

 

I'll send you a PM so that I can get your mobile account details.

 

Cheers,

Corey C

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