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BestBitter
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New Sim Not Working

I have received my new Sim card but when I put it into my phone I get the message 'Insert correct SIM card' and can't proceed. My phone is a Sony Ericsson ck13i

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enlli
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Very Insightful Person
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Re: New Sim Not Working

Sounds like a network locked phone.

Was it bought through Virgin?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Paul_DN
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Re: New Sim Not Working

Hi Best Bitter,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues with your old phone not taking your new sim card .

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

Regards

 

Paul

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