In case you forgot. Virgin Mobile is disconnecting my phone in 9 days if I do not put in a new sim that they sent to some other address. So it is not personnel information as that phone clearly will be going into a bin never to be used again.
The text message sent to my phone saying virgin mobile /help sent me to this waste of time website where customers can get the run around and not any help at all. If you did not want my comments or enquiries or anyone else's then virgin mobile should not send links to this waste of space.