Just received new SIM and my old number has not switched across despite me sharing my PAC code on my original order - How do I retain my original number?
Thanks for using the forums to get this issue with your mobile SIM and number looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.
Can I ask if you're a new customer and you've used your PAC code to come to us from a new provider?
Or are you an existing customer and wanted to do an internal number port?