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JAT
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New SIM?

I received my upgraded phone - the Samsung Galaxy S20+ yesterday and was told it would be operational from today but I didn't receive a new SIM card or any other instructions regarding the SIM card. Am I supposed to use my SIM card from my old phone - a S7 Edge?

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BenMcr
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Re: New SIM?

As long as you have a SIM issued after December 2017, then yes you'll continue to use your existing SIM and your new airtime allowances will be applied at your next refresh date.
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I work for Virgin Media - but all opinions posted here are my own
JAT
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Re: New SIM?

Many thanks... I wish they'd told me that when I ordered the phone! 

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