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pj3ns3n
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New SIM problems

Just making a point. I was given an upgrade and sent new SIM. It was then impossible to keep my old number via the home page resulting in hours lost searching and finally call on hold for a long time before someone resolved it for me. The new SIM wasn't necessary and I was wrongly informed in the upgrade wasted hours. Not happy

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Travis_M
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Re: New SIM problems

Hi @pj3ns3n

 

Thanks for posting on our community forum!

 

Is everything sorted now in terms of the number port now?

 

Regards

Travis_M
Forum Team



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