I have received my new SIM and have put it in my phone, I waited and waited but I still unable to use my phone as a phone. It’s been a week now with the new SIM.
It's an old Nokia E65, but that doesn't matter.
I am with a number of other people who have left and am seriously considering jumping ship.
I should have added that all I get is that the network is offline.
Thanks for posting. My apologies to hear of the SIM issues. I'll PM you so I can assist further.
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