Menu
Reply
Pjones1231
  • 1
  • 0
  • 0
Just joined
70 Views
Message 1 of 2
Flag for a moderator

New SIM not working

Hi,

I received a new SIM in the post stating I needed to insert this SIM into my phone as my old sim would soon stop working. My new SIM however, does not work. I have tried restarting my phone but my phone just doesn't seem to register that there is a SIM in at all.

I can't phone or message them as I don't have a landline and rely on my mobile and there doesn't seem to be another way to contact them.

Does anyone know how to resolve?

Thanks 🙂

0 Kudos
Reply
Martin_N
  • 5.28K
  • 222
  • 301
Forum Team
Forum Team
33 Views
Message 2 of 2
Flag for a moderator

Re: New SIM not working

Hi Pjones1231,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about this. I will private message you so we can look into this. 

 

^Martin

0 Kudos
Reply