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LazyDaisy321
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New SIM not valid

Hi, new SIM not valid for Nokia 2310 bought in Tesco 2007, does not appear to be a locked phone.

Have been waiting in a queue on the phone to Virgin Media for nearly an hour listening to the same tunes on a loop!

Please help me to sort this out Virgin Media

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LazyDaisy321
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Re: New SIM not valid

Hi, thanks for those who viewed my message. I added it while I was waiting in the phone queue.

I persevered in the phone queue and finally an agent picked up. He took some details but could not help and put me through to a "technical" person, Andy. He said the new SIM card is not compatible with the Nokia 2310 and has ordered a new phone to be delivered by Monday at zero cost.

It took an hour waiting in the phone queue and another 30 minutes once through speaking to the helplines but hopefully, once the new phone arrives, problem solved.

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