I received a new SIM for my data only contract which I use in my car (Land Rover InControl) a couple of weeks ago. Swapped the SIM and it won't connect (my old SIM worked fine). There are no options on the Virgin Mobile website for me to try and resolve the issue and I can't get in touch with anyone by telephone. It's been 2 weeks now without a service I am paying for, I can't even just cancel my Direct Debit as my mobile account is on the same payment. Can anyone offer any advice??