Sign in
Sign out
on 12-02-2023 12:46
I was recently sent a new SIM after I lost my old phone. The new SIM does not work in my new phone. Can you help?
Answered! Go to Answer
on 12-02-2023 13:57
Hi @Brothers
Thanks for posting on our community forum and sorry to hear about the issue with your SIM
Does your phone recognise the SIM at all? What exactly is happening
New around here? To find out more about the Community check out our Getting Started guide
Found this answer helpful? Share it!
on 12-02-2023 14:19
Hi Travis,
My iPhone 8 recognises the SIM when you turn the phone on, as it requests a SIM PIN which can I enter successfully, but then it says "No service".
Stuart
on 12-02-2023 14:57
Thanks for your response
Is the handset locked to a provider by any chance? Or did you purchase this straight from the manufacturer?