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Donegaldaran
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New SIM card

I'm getting a new virgin SIM card can I keep my existing number

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David_Bn
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Re: New SIM card

Hi Donegaldaran,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry for the time it's taken to respond to your post, but I can confirm that if you have a mobile account and we issue a customer with a new/replacement SIM card then this would be on the same number

 

The number would only be different if this was an entirely new account being created

 

Kindest regards,

 

David_Bn

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