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Paulypubs
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New SIM card

I have received my new SIM card and put it in my phone but all I get on restart is a message "DEVICE RESTRICTED".   My old SIM has been disconnected so I no longer have a phone. Can anyone help please?

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Emily_G
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Re: New SIM card

Thank you for the post Paulypubs and welcome to our community.

 

I'll pop you over a private message now so we can pass security and take a look into this for you.

 

Thanks, Emily.

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