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P219bgl
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New SIM card.

I received text requesting address details. This information was supplied. No SIM card received. Now been advised sim will stop working in 30 days. What do I need to do.

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Emma_C
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Re: New SIM card.

Hi P219bgl, 

Thanks for your post and welcome to our community. 

I'm very sorry that you've not had your new SIM card after sending off your address, this isn't good. 

 

SIM cards can take 3-5 working days to arrive, so if it's been longer than this then we can cancel the SIM that has been sent and arrange for another one to come. 

I'll pop you a personal message now to grab some details 🙂

Emma_C - Forum Team
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