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MB555777
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New SIM card sent to wrong address, need PAC code

Hi,

The new SIM card was sent to my old address, please can you cancel the migration so I can get a PAC code.

Regards,

Michael

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MB555777
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Re: New SIM card sent to wrong address, need PAC code

It goes without saying, I can send details by PM.

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John_GS
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Re: New SIM card sent to wrong address, need PAC code

Hi Michael,

 

Thanks for posting and welcome to the community. My apologies for the delayed reply. 

 

Have you managed to sort this and get the PAC since posting? 

 

Let me know if you need further assistance.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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MB555777
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Re: New SIM card sent to wrong address, need PAC code

Hi John,

No, still no progress and I can't get a PAC.

Regards,

Michael

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Gareth_L
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Re: New SIM card sent to wrong address, need PAC code

Hello MB555777

Sorry this didn't work at all

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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