Virgin Media Community

[patdaniol]

Hello, 

I have a problem with my phone after using new Virgin Mobile SIM card (Dubai, UAE). I am not able to receive any call (number not valid), but I am able to call someone else. It's a big problem for me, so could you please help? I've restarted my phone (iPhone 12), no problems with the signal.

Thanks and regards,

Patrycja

[LittleMick73]

Hi you need to contact virgin mobile on 789 they will be able to sort it. Regards Micky

[enlli]

Try

Settings > Mobile Data > Sim applications
Select SIM Applications
Select Roaming
Select Select mode
Select National - you are done, go back to Home screen
**

[Travis_M]

Hi @patdaniol

Thanks for posting on our community forum!

How are you getting on after trying the above from enlli - this should sort that issue out for you 🙂

Please do keep us updated

Regards