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New SIM - Cant recognise contacts

Got my new SIM and my iphone wont recognise the contacts or numbers calling me?

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Re: New SIM - Cant recognise contacts

The only time contacts are affected during the SIM swap is if they were on your old SIM card, rather than on your device, they won't have transferred over when you put your new SIM card in.

The instructions is the letter do remind you to back any SIM based contacts up first before changing the SIMs over.

Now that your new SIM is active, I'm not sure whether you'll be able to retrieve the contacts from your old SIM card still - that's if you still have it.

There are instructions on who to copy SIM contacts to your device and then to any iCloud account you have set up here https://devicesupport.virginmedia.com/customer/

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Re: New SIM - Cant recognise contacts

May be the number format problem that crops up from time to time. 

Even if it isn't this is worth doing with the new SIM cards anyway.

Select Settings from the Home Screen
Select Phone Icon
Select SIM Applications
Select Roaming
Select Select mode
Select National mode - you are done, go back to Home screen
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Re: New SIM - Cant recognise contacts

All of my contacts are there but the numbers look strange ie instead of 0141 555 6677 it looks like 01 415 55 66 77?  When people from my contact list call me, they arent recognised?  I had a Sony Xperia when I took out my contract and now I have an iphone - would that make a difference with the sim?

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Re: New SIM - Cant recognise contacts

All of my contacts are there but the numbers look strange ie instead of 0141 555 6677 it looks like 01 415 55 66 77? When people from my contact list call me, they arent recognised? I had a Sony Xperia when I took out my contract and now I have an iphone - would that make a difference with the sim?
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Re: New SIM - Cant recognise contacts

That may also be the iPhone Dial Assist - try turning it off using the steps here:

https://www.iphonelife.com/content/how-to-turn-dial-assist-iphone
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Re: New SIM - Cant recognise contacts

Dial assist is off? SIM applications is set at automatic and cant do anything when you press manual?

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