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efc59
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New SIM - Can't Register Account

Good morning

I have recently received my new SIM Card as part of the Oomph Bundle.

I am attempting to Register an Account but in doing so is asking me for a Security Answer which I don't remember making. My usual Security Answer I use when talking to Virgin Media over the phone does not work.

I have clicked on the "I don't know the answer" link and called the numbers given but understand that due to Coronavirus your call centre is unavailable.

Can anyone assist? I need to register and setup an account to enable me to register my PAC from my existing provider.

Thanks in advance.

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efc59
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Re: New SIM - Can't Register Account

Please ignore this. Have now managed to gain access.

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