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New Purple SIM Card

Hi, hope you can help.

I've been using a red data SIM in my Car for around three years with no problems and have recently received a replacement Purple Card.

I registered the new Purple SIM in my Tablet and everything seemed fine. I then put the SIM I'm my Car and got an error message telling me "unable to connect -  contact service provider".

There's no configuration options in the Car apart from  "SIM Pin on/off" but I've never had to turn it on before.

Could you please confirm if this is a compatibility problem with new Card?

Thanks.

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Re: New Purple SIM Card

HI Roadrunner_17, you may need to do a factory reset and then try the sim again as it my be locked to the old sim ^Chris. 

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Re: New Purple SIM Card

Thanks Chris. The problem is you can't FDR a Car the same as you can with a mobile device.

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