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New Contract - Do I need to manually cancel 02 sim?

hj1
Joining in

Hi, 

 

I started a new contract with virgin and in my old one it had a 02 sim which I was paying for. Now that I have started a new contract, without a 02 sim, do I need to call virgin to cancel it or will it automatically cancel it?

1 REPLY 1

Gareth_L
Forum Team
Forum Team

Hello hj1.

Thanks for your post and welcome back to your community.

if you are on our Volt bundle cancelling the O2 sim would remove the benefits from our side, Pods and speed boost.

Should you wish to cancel the O2 sim then you will need to call O2 on the details listed here

Hope that helps.

Gareth_L