We've tried to locate your account to look to see if a migration has taken place recently from the EE network to the Vodafone network but haven't been able to locate an account using your details. In order for us to do this we would need to send you a Private Message to keep your details secure.
Even after this we can't guarantee we'll be able to help resolve the issue but would have a better idea of what's happened. We wouldn't be able to revert you back to EE as the whole reason for the migration is to move customers to the Vodafone network.
If you wish to cancel you would need to speak to the team on 789 or 0345 600 0789 to discuss this further.
Rob