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Status4992
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Network Key

In response for a Network Key ( which the new sim is asking for on my old Alcatel VM621i which was purchased from a Virgin Mobile shop many years ago).

I have received an e-mail from Virgin two codes ( code 1  consisting of seven digits and code 2 with ten digits) which neither work to unlock my phone.

I have had a look at sim help but unfortunately am none the wiser.

Can someone enlighten me please?

 

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DJ_Shadow1966
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Re: Network Key

Hello

To request the network key you can do this yourself at https://www.virginmedia.com/help/unlock-code-request1

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Status4992
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Re: Network Key

 

Hi Mike

I have already completed the network key enquiry form but have now received two codes codes I and code 2 in reply..

I have tried inputting these codes without success.

The mobile with the new sim card asks for a Network key for which Virgin have e-mailed me two codes as described above.

 

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