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chrisburns94
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Network Dropping Off

I recently changed to Virgin on a sim only deal from Plusnet. Since the change over I have found that when displaying the "H" by the signal indicator I struggle to make calls and receive them. I have also found that if driving through an area with 4G and entering an area where it changes to "H" I often lose signal and this takes some time to come back. 

The problem is getting to the point when I am considering changing networks. Is there anything I can do to change things or improve this? 

 

Many thanks

 

Chris

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enlli
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Re: Network Dropping Off

If it is a fairly new SIM you may be running on Vodafone where PlusNet is EE. However, I would not expect bad coverage over a wide area.

This is Vodafone's coverage map

https://www.vodafone.co.uk/network/status-checker

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Zak_M
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Re: Network Dropping Off

Good afternoon @chrisburns94 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you are having some issues with your mobile services. 

 

Have you managed to check the coverage map as advised above?  If you are able to provide me with a local shop post code I can also check if the masts in the area are fully functional? 

 

Kind regards,

Zak_M

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