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beanjay
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Needing a pac

Is it possible for me to obtain a PAC? My sim is now invalid and I dont have a new one so cant use the sim. Because of problems I have moved provider and want to keep my old number. I am not able to contact anyone to find out how I can get the PAC. Can anyone help me please?

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beanjay
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Re: Needing a pac

Further to my earlier post; I never received a new sim card. It might be helpful if I could obtain one?

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pumas
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Re: Needing a pac

If you have registered the number (presumably you can do it now if not), you can do it online.

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beanjay
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Re: Needing a pac

Thanks for the response. I am on a PAYG sim. It is not registered anywhere.

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pumas
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Re: Needing a pac

You can register a payg - a bit longwinded, especially if you're leaving, but if it gets you what you want:

mobile.virginmedia.com/ecare/login  (copy & paste it)

scroll down to register

 

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beanjay
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Re: Needing a pac

Thank you but the link says the site cannot be reached.

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pumas
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Re: Needing a pac

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beanjay
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Re: Needing a pac

Thank you so much for taking the time to help me. However, without a valid sim card I cant open an account at mobile.virginmedia.com Is it possible for me to get a valid sim card? Your advice would be greatly appreciated. Thank you

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Emma_C
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Re: Needing a pac

Hi @beanjay

Thanks for your post and welcome to our community. 

Very sorry that you're looking for a PAC and leaving us, we'd be sad to see you go. 

I'd also like to apologise for the delay in getting back in touch, we have been busier than usual. 

 

Are you still looking for a PAC? We can help with this if the number is still active. 

I'll pop you a personal message to grab some details and we'll take it from there. 



 

Emma_C - Forum Team
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