im in my 80s and struggling need a new SIM card for mobile phone plus I want to change TV package and I can't get through to anyone.. Help please
Welcome to the community and thanks for posting.
I'm sorry to hear that you haven't been able to get the help that you need to resolve the problems that you're having with your sim card and TV package.
I can look into this further for you but would need to take some information via a private message, so that we can pass account security and get this looked into further for you.
Please look out for my private message and we can get started.