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adamr_1989
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Need to find PAC code again.

Hi, I requested a PAC code to leave Virgin & used it online to change providers. There has been an issue with my new provider & they require my PAC code again, on my account the PAC code no longer appears & just says switch is complete. Trying to ring any help line on Virgin is just sending me a link online that offers no help, I`m unable to speak to anyone. Can anyone resend me my PAC code? 

 

Thanks.

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David_Bn
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Re: Need to find PAC code again.

Good Morning adamr_1989,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been having issues with your PAC code.

 

I'd be happy to look into this for you, check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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