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Need to cancel but abroad

Hello,

I need to cancel my monthly virgin mobile payments please. I am in Japan so cannot call the virgin call center. I do not have my online account log in. I can't get the password for the online account because I cannot receive text messages. I will not be returning to the UK. I will not be joining another network.

Please can you advise how I cancel?

Thank you

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Re: Need to cancel but abroad

Hi there baysics,

thank you for your post and welcome to our forums 🙂

I am sorry we cannot process cancellations on our forums. You would need to call us to cancel.

Thanks,

Zoie

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