on 06-08-2022 15:42
I'm trying to pay off my remaining loan taken for my handset, but to be able to view the credit agreement I need a security key which I don't have. I no longer have the emails I received when I first took out the agreement last year. Is there any way to get this code sent to me again?
on 06-08-2022 16:45
Hi @leapoffaith
Thanks for posting and welcome to the community. I'll send you a PM to get the details and assist 🙂
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 16-05-2023 11:08
Hi John, sorry for the extremely late reply. Could you send another message to me as I'm still looking to view my contract and still don't have my security key or credit agreement number.
on 16-05-2023 11:12
Good morning @leapoffaith
Thanks for coming back to the community.
Will send you a PM now to assist further.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill