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liubeliu
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Need a replacement SIM

Good morning

My son's SIM is starting to show SIM error 28, I tried on a different Smart phone and still same.  I can put it in a dumbphone and can get incoming calls but no outgoing.  SMS can be received but not sent.  I can't see on website how to order a new SIM.  What do I need to do?

Thanks in advance

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Emma_C
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Re: Need a replacement SIM

Hi Liubeliu, 

Thanks for your post and welcome to our community. 

Very sorry for the delay in replying, we have been busier than usual. 

Really sorry you've been having some issues with the SIM card recently, this isn't good. 

 

I do hope that this has been sorted for you since posting, but if not then please reply to the personal message I'm sending now and we can help from there. 

 

Emma_C - Forum Team
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