I have been trying to contact someone over the phone about replacing a faulty SIM card for one of my contracts as the SIM card is not working but I cannot get through to anyone. Is there any way for me to order a replacement sim online as I have a pay monthly contract phone that I am paying for but cannot use? Any help would be appreciated.
Welcome to our Community and thanks so much for your first posts to our wall; we're sorry to understand that you're having issues with your SIM; thanks for already checking it in other phones for us, that really does help a lot.
We would need to get you a new SIM delivered, I'll pop you a Private Message so we can ensure we're ordering one on the correct account. Please look out for the Purple Envelope and pop me a reply when you can.