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Beholder673
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NO 4G since going abroard

Hi,

I went to Italy for the weekend and had no roaming service whilst I was there and since I have been back I have no 4G at all, the best I data connection I have had since yesterday is H+. Is there something that I can do in my settings to fix this?

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Forum Team
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Re: NO 4G since going abroard

Hi Beholder673, 

Thanks for your post and welcome to our community. 

Really sorry that you've had some issues recently using the services in Italy and now some issues with 4G since you've been home. 

Have you tried rebooting the handset and doing a manual network search since coming back to the UK? 

I'd like to take a look at why you were unable to use the services in Italy, therefore I'll pop you a personal message and we'll take things from there. 

I look forward to hearing back from you soon. 

 

Emma_C - Forum Team
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Beholder673
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Re: NO 4G since going abroard

Hi Emma, thanks for the reply, I have rebooted and manually searched and downloaded settings but I still have no 4G.

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