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NEW SIM

Hi, Im not receiving txt messages on my mobile and have requested a new SIM. As part of the activation process I need to text 'Ready' to 789678 and then receive a txt. Problem is I can't receive txts!! any idea how I can activate the new SIM

Help!!!

Kris

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Re: NEW SIM

Hi KrisS1

 

Thanks for posting and welcome to the community.

 

My apologies for the delayed reply. I can see you've spoke to the team since posting and managed to activate the new SIM. I hope everything is resolved but please let me know if you need further assistance

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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